New Mobile Provider – 5 Reasons to make the move

5 Reasons to Move to a New Mobile Provider

These days we use our mobiles more than ever. Especially as we keep shifting from home working to being in the office and then back to working from home again. And, with so many employees making calls and using their data to check emails and other online business applications, it makes sense to review your business mobile costs from your mobile provider regularly to make sure you are not paying over the odds.

Now, having great mobile packages that save your business money, month in month out, is all well and good but, when it comes to business mobiles, you also need to be sure you are going to get the best connectivity and coverage. Not to mention you need to be sure your mobile provider is going to look after you and your employees.

Making the move to a new mobile provider

You might well be thinking “I’m not sure I want the hassle of moving” but there are 5 good reasons why you should check out the best options for your mobile phone fleet when your contract is up for renewal:

  1. Save money
    There are extremely competitive SIM-only business mobile packages available potentially saving your business hundreds, if not thousands, of pounds a year.
  2. Simplified Mobile Device Management
    More and more businesses are taking a bring your own device (BYOD) approach to mobiles, partially due to the increase in freelance consultants and specialists, but also as a result of the market saturation of mobile devices. When employees supply their own mobiles there are significant cost benefits. It cuts the cost of buying the equipment, plus it eliminates the cost of replacing faulty or damaged devices, not to mention the headache of reassigning mobiles when staff move or leave.
    It’s also a great option for cash-strapped start-ups as it reduces the capital they need for equipment.
  3. Seamless business communications
    When combined with a hosted telephone system, a SIM only mobile service brings landline and office PBX features to mobile handsets and delivers all the integration benefits of a fixed mobile convergence (FMC) solution. Mobile phones can work as part of a business PBX system, with DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail and all the other PBX features and benefits you would expect of a quality phone system. Plus, mobile call recording.
  4. Business-grade customer service
    When you move to a business mobile SIM provider you will benefit from business-grade customer support and a service tailored to your business needs giving you flexibility and complete control. This makes it easier to manage your costs and make adds and changes more quickly.
  5. Port numbers easily
    Keeping your current mobile numbers and switching to a new provider couldn’t be simpler now, thanks to Ofcom’s new rules. Mobile customers can leave their network by sending a simple, free text message requesting the PAC code. To begin the switching process, you text ‘PAC’ to 65075. Your current provider will reply by text within a minute. They will send you the PAC, which will be valid for 30 days. Their reply must also include important information about any early termination charges or pay-as-you-go credit balances. You then give the PAC to your new provider and they must arrange for the switch to be completed within one working day.

Xcomm Mobile SIM

Xcomm’s new business mobile SIM service offers very competitive rates which could save businesses hundreds, if not thousands, of pounds a year, as well as enhanced business-grade customer service.

Xcomm Mobile is an exclusive service built for the UK business mobile market. The service has been engineered to deliver superior voice and data coverage via a mobile device. And, it’s designed to facilitate working on the move, remote and homeworking.

When purchased, Xcomm Mobile can be integrated with Xcomm’s Hosted PBX services, turning your mobile into a Pocket PBX, providing a host of PBX features including mobile call recording at incredibly low prices.

Contact Xcomm to find out more on 03333 447 092 or email us at

Useful Glossary

SIMSubscriber Identity Module is a smart card that stores identification information that pinpoints a smartphone to a specific mobile network
PBXPrivate Branch Exchange (telephone system)
BYODBring Your Own Device – the practice of giving employees the option of using their own devices – such as smartphones, tablets or laptops – for work, instead of company-owned hardware
FMCFixed Mobile Convergence – Device and infrastructure technology that enables the transparent use of voice and data applications across fixed and mobile access points
IVRInteractive Voice Response is an automated phone system technology that allows incoming callers to access information via a voice response system of pre-recorded messages
PACPorting Authorisation Code is a nine-digit alphanumeric number required when transferring an existing phone number to a new network
Hosted PBXA private branch exchange (PBX) that is “hosted” by a service provider. It’s used by companies to make and receive phone calls via the internet and is a popular alternative to traditional PBX, which uses copper wires and landline phones.
Hosted PBX supports functionality such as transferring calls, call diversion, call waiting, call recording etc
Pocket PBXMobile phones become an extension of your office VoIP phone system via an app installed on the mobile which runs in the background

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