Seamless communication with X.COMM Mobile
X.COMM Mobile is a multi-network provider SIM service that brings landline and office PBX features to mobile handsets and delivers all the integration beneﬁts of a ﬁxed mobile convergence (FMC) solution.
It enables mobile phones to work as part of a business PBX system, with DDI numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail and all the other PBX features and benefits you would expect of a quality phone system.
X.COMM Mobile is a multi-network provider SIM (Subscriber Identity Module) card, not an app, so it works in all mobile handsets and with multiple mobiles. It can connect to the best signal from all the available networks in the UK in any given place, so should there be a weather event or disaster that affects the infrastructure, no matter which operator (02, Vodafone, ee) is experiencing issues within their network, there is always the ability to switch which network you are connected to from your device. Also, if there is a complete loss of signal, then the device will auto switch anyway.
X.COMM Mobile phones work seamlessly with other mobile and desk phones hosted on the X.COMM Hosted Telephony platform.
X.COMM Mobile phones work seamlessly with other desk phones hosted on the X.COMM Hosted Telephony platform. If employees supply their own mobile device(s) there are significant cost benefits. It cuts the cost of buying the equipment and it eliminates the cost of replacing faulty or damaged devices, not to mention the headache of reassigning mobiles when staff leave or move.
Superior Mobile Coverage
The X.COMM Mobile SIM roams to find the best signal from multiple networks in the UK in any given place, so should there be a weather event or disaster that affects the infrastructure of one or even two mobile networks, it can switch to a signal that is available. This helps customers remain connected, wherever they are.
When your mobile fleet is integrated with the X.COMM Hosted Telephony platform, you get all the benefits you would expect from a quality phone system. This includes DDI numbers, short-dial extensions, call transfer, hunt groups, IVR and voicemail. Plus a whole lot more, including call recording.
Employees who are predominantly using their mobiles can pose a problem for businesses that need to record calls, with the cost of recording mobile calls being prohibitively expensive.
X.COMM has created a solution that meets the needs of these organisations, enabling them to be efficient while remaining compliant and giving a professional customer-facing service over the phone.
Where customers require advanced features like mobile call recording, X.COMM works with the customer to create a bespoke, professional and affordable solution that precisely meets their needs.
Most businesses today are totally reliant on their telecoms and internet connection to do business. The cost to business if the comms systems fail, or a building is put out of action for whatever reason, could be significant, both in terms of lost revenue and damaged reputation.
X.COMM Mobile can provide a robust disaster recovery solution. In the event of a disaster, the X.COMM Mobile SIM, when integrated with the X.COMM Hosted Telephony platform, enables employees to continue to make and receive calls and emails and access the internet seamlessly. They can use their mobiles as if they were in the office on a desk-based handset with all the functionality of a PBX system.
Essential operations and functions can be seamlessly maintained so there are no idle staff and no lost custom or loss of reputation.
Save money and get superior mobile coverage complete with PBX functionality across your company mobiles.
- Save money
- Superior mobile coverage
- PBX functionality
- Call recording
- Disaster recovery
X.COMM Mobile, when integrated with the X.COMM hosted telephony platform, offers full PBX functionality via mobile, enabling customers to call or receive calls from a landline number, alongside all the other advanced call handling features you’d expect. Call waiting, hold and call transfers are all supported, without any of the hassles that app-based products are known for.