IT Support Services
X.COMM can provide on-premise, cloud or hybrid IT support services, managing telecoms and IT needs end-to-end.
As a dedicated managed services provider X.COMM takes on the responsibility for the day-to-day running of your telecoms and IT systems, leaving you free to focus on other important aspects of your business.
Our skilled IT engineers are available to provide advice on all IT matters including computer and internet security, computer software, cloud solutions, IT support and managed services such as VOIP and website hosting.
X.COMM is a Microsoft Partner and a Microsoft Office 365 consultant. X.COMM also partners with Cisco, Ping Identity, Pulse Secure, Swivel Secure, Juniper, Paloalto and RSA.
X.COMM offers its customers a managed service perfectly suited to each individual organisation’s requirements. Whether you’re looking for a ‘traditional’ on premise IT support provider or are wanting to migrate to the cloud, we have the skills and capabilities to manage your telecoms and IT needs end-to-end.
X.COMM can supply and support all types of IT hardware and software – laptops, tablets, core network infrastructure and servers to mention just a few categories.
X.COMM is also able to advise on and implement all your IT security requirements from firewalls to proof of identity and multi-factor authentication, as well as training your staff about the importance of security and what to do if they are targeted by cybercriminals.
Benefit from the latest knowledge
With our depth of experience, we can resolve any issues quickly. Plus, our ongoing staff training program means that you benefit from the latest knowledge without losing your own manpower to gain it.
Managed services takes away all the hassle so instead of fretting about adhering to the latest security threats and procedures and keeping hardware and software up-to-date, you outsource all of it to us.
X.Comm offers a number of services to help businesses create a harmonised end-to-end IT and communications solution. Services include Business Continuity Planning, Consultancy, Design, Implementation, Support and Maintenance.
Business continuity planning:
X.COMM provides robust business continuity planning and disaster recovery solutions allowing businesses to communicate and collaborate from anywhere, anytime.
Consultancy support from X.COMM ensures the best solution is identified and implemented, giving a business an enhanced IT and communications structure that is totally fit for purpose.
X.COMM’s engineers are experts at planning and designing multi-vendor network solutions. These bespoke solutions are designed to ensure best performance and are customised to solve specific and complex business requirements.
X.COMM’s team of skilled engineers are fully-equipped to implement solutions and carry out all requirements quickly and efficiently.
The extensively vendor trained and accredited engineering work force manage installations and provisions, along with repair, maintenance and configuration of network infrastructure and equipment.
All X.COMM brands have their own support teams in the X.Communications customer support department. The department specialises in everything from hosted telephony solutions, to leased lines and internet security solutions. So, whether you need impartial advice or a completely tailored managed service, X.COMM is here to help 24 hours a day, 365 days a year.
X.COMM tailors its maintenance provision to suit your requirements and budget. We provide everything from a basic telephone help desk, to full onsite replacement 24/7, 365 days a year.
X.COMM is a dedicated managed services provider taking on the responsibility for the day-to-day running of telecoms & IT systems.
- Managed services suited to each organisations requirements
- Takes away all the hassle of managing telecom & IT needs
- Security, hardware and software updates all taken care of
X.COMM can provide on premise or cloud IT support services, managing telecoms and IT needs end-to-end.