Important Update – Notice of price changes

Price changes to X.Communications Ltd (Xcomm) services – effective 1st January 2023

Further to our recent communication, sent by email and published on our website on 14th November 2022, we are writing to you to advise you of price changes to our services as of 1st January 2023.

The price increases involved have been driven by the current worldwide economic environment and the cost pressures it is bringing to UK businesses – namely the rate of inflation and consequently goods prices, energy, and operational overheads within our business.

As of 1st January 2023, our prices will increase in line with the November CPI (Consumer Price Index) figure which shows an increase of 11.1% over the last month. This increase will be applied to all our services and tariffs.

This figure, in part reflects, the exceptional global inflation we are all experiencing but does not take account of all increases in costs we have been absorbing, with power for our data centres and vehicle fuel increasing well in excess of 11.1% for most of 2022. Electricity prices have increased by over 100% since the beginning of 2022.

We fully appreciate that you are also facing the same pressures across many aspects of your business, So, please rest assured that Xcomm has made every effort to keep the upcoming increases to a minimum, whereas many telecommunications companies are currently set to increase prices beyond inflation, with some increasing theirs a further 3.9% above the CPI. Some of these companies form part of our supply chain, which also has a significant impact on the services we supply.

At Xcomm we will not be using these forthcoming price changes to increase our margins, but simply to help cover just some of our increased overheads. We will, of course, continue to strive to deliver the very best quality service investing in, and developing, our products and services to support our long-term goal to deliver you the best value for money on the market.

We would also like to take this opportunity to thank you for your continued custom and the trust you put in Xcomm, our products and people to deliver your services in these uncertain economic times.

Please don’t hesitate to contact us should you have any questions or concerns.

Kind regards,

John Dowbiggin
MD, Xcomm