Five ways an all-IP phone system can save your business money

With so much uncertainty ahead and rising costs almost everywhere you look, a service which saves you money in more ways than one has got to be the way to go.

An internet-based phone system will save you money from the minute you switch over. Plus, make the move now and you will be ready for the big PSTN switch off in 2025, meaning its business as usual with no interruption to your service.

What is an internet-based phone system?

An internet-based VoIP (Voice over Internet Protocol) system transmits voice and multimedia content over an internet connection. VoIP enables users to make voice calls from a computer, VoIP phone, smartphone, other mobile devices and WebRTC-enabled browsers. VoIP is a technology used by consumers and businesses. It typically includes features that can’t be found on analogue phone services or were a paid for add on. These features can include call recording, custom caller ID and voicemail to e-mail.

The process works similarly to a regular phone, but VoIP uses an internet connection instead of the PSTN. VoIP is enabled by a group of technologies and methodologies used to deliver voice communications over the internet, including enterprise local area networks or wide area networks.

Cutting costs with all-IP

Currently, costs are rising in every aspect of running a business, but an all-IP phone system offers both short-term and long-term savings, providing you with a more cost-effective communications medium. Here are five ways all-IP system will help you cut costs:

1. No costly infrastructure

A cloud-based Hosted PBX system requires little or no complex infrastructure to purchase or set up as it uses an Internet connection.

2. Per user pricing

With a VoIP telephone service, you have ‘Per user’ pricing meaning you only pay for the number of users you have right now. You can easily add or remove users to suit your business requirements so you’re not having to plan and pay for future or past requirements. In fact, phone lines, extensions and mobile devices can be added quickly and easily.

3. Free calls

Free calls between sites and employees allows your business to benefit from immediate savings and you won’t have the ongoing monthly recurring rental costs of PSTN or ISDN lines.

Calls within the business are free including to satellite offices and remote homeworkers. Calls to and from mobiles connected to a Hosted PBX system are also free within the business when using a VoIP application on the phone and when the phone is connected to the internet.

4. Fewer expenses

An all-IP phone system will incur fewer expenses in the form of maintenance, repairs and downtime than an in-house on-premises system.

With a cloud-based Hosted PBX system, businesses don’t have to dedicate in-house staff, time and money to keeping an on-premises system up and running, because the up-keep of a hosted system is managed by our support team in an off-site location. Businesses will experience more uptime because the hosted system doesn’t have to be taken offline for maintenance, updating, or repairs.

5. Lower call charges

With an all IP phone system Businesses can save money on all their external calls. Calls made to numbers outside of the business in the UK (geographic and non-geographic) and internationally are charged at a lower rate per minute as the calls are routed over the internet.

How can a business move to all-IP?

To switch to an IP-based service, such as a VoIP or a SIP solution, might sound like there’s a lot involved and a hassle you can do without, but a good comms provider will support you every step of the way.

It’s best to talk to a telecoms company that specialises in hosted telephony in order to get the right service for your business. They will be able to assess your immediate needs and will also be able to provide you with the scalability for your future requirements. Plus, they will be able to take all the hassle out of moving over to a new system, enabling you to keep your existing numbers and ensuring there is no impact on the day-to-day operation of the business.

Guidance from the Xcomm experts

The team at Xcomm are experts in the cloud telecoms field, providing hosted telephony services for many high-profile customers and call centres. We have a whole range of solutions to meet the needs of all businesses, so why not take advantage of the ultimate telecommunications solutions we provide and embrace this change for the better.

Save money with an all-IP phone system

Contact Xcomm to find out more on 03333 447 092 or email us at sales@xcomm.co.uk.

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